Troubleshooting the “PlayStation Not Loading” Error

Troubleshooting Methods if Your PlayStation Isn’t Loading

Here are the 3 troubleshooting methods that can resolve the “PlayStation not loading” error:

Method 1: Install the Latest System Software

This tutorial is for the PS5 console. For further reference, we recommend you visit the official PlayStation support page (https://www.playstation.com/en-us/support). Here’s a brief tutorial:

  • Head to Settings.
  • Navigate to System.
  • Select System Software.
  • Choose System Software Update and Settings.
  • Flip the switches for Install Update Files Automatically and Download Update Files Automatically.

Method 2: Power Cycle the PlayStation

If the abovementioned method doesn’t work, try power cycling the PS. Here’s how you can do that:

  • Reconnect to the power supply.
  • Press and hold the power button. Wait until the blinking LED light goes off.
  • Disconnect the power and wait for 15-20 minutes.
  • Turn on the power supply and switch on the system.

Method 3: Insert the Game Disc

Normally, if your PlayStation automatically pulls the disc in, that shouldn’t be a problem. However, if the error persists, inserting another game disc is best. Your PS usually fails to load when the game disc is faulty or dirty.