How to Resolve Playstation Network Issues – PS3/PS4/PS5
What Are the PlayStation Network Issues and How You Can Resolve Them: A Troubleshooting Guide
This section addresses frequently encountered network connectivity issues on PlayStation 3, 4, and 5 consoles. We will outline potential troubleshooting methods that you can utilize to resolve the PlayStation network issues. The following is a list of them:
Restart Your Router
- Power off both the router and modem completely.
- Maintain the powered-off state for at least 30 seconds.
- After the 30-second wait, power on the modem first. Allow it to boot and establish a stable connection fully.
- Once the modem is operational, power on the router.
Check PSN Server Status
- Use your preferred web browser on your PC or mobile device.
- Search and access the official PlayStation Network Service Status webpage: https://status.playstation.com/
- Locate the “Select Region” section.
- Select the region that matches your physical location from the provided dropdown menu or list of options.
Test Internet Connection
- Go to Settings>Network.
- Select Connection Status.
- Choose Test Internet Connection.
This built-in test verifies your PS4’s connection, including IP address acquisition, DNS communication, and internet speed. Wait for the test to finish for detailed results.
Factory Reset Your PS5
Note: We don’t fully recommend this option until all of the commonly run troubleshooting steps have been used; only then should you factory reset your PlayStation. Remember, resetting the PlayStation will wipe out all your data and return the PS to its factory settings.
- Press and hold the PS button on the controller.
- Within the displayed power menu, navigate to the “Power” option.
- Select “Restart PS3/PS4/5” to commence a system reboot.
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