FastestVPN Customer Support & Knowledge Base

If there are any questions you need answers to, let the FastestVPN support be your guide! We’re here to help you sign up, set up the VPN app, tweak with settings, and to show you how to use FastestVPN add-ons on various devices.

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VPN Setup Tutorials

Learn how to set up FastestVPN on your favorite device. Get customer support assistance, video tutorials and information on manual VPN configuration.

Kodi VPN

All things Kodi! Learn how to set up FastestVPN on Kodi, how to set up Kodi on multiple devices, and how to get the best Kodi addons.

VPN Servers List

Have a question regarding our servers, its protocols and IP addresses? Find out more on each server here.

Download VPN App

Download your apps here! Get straight access to FastestVPN apps for your device. Find the list of supported devices here.

Frequently Asked Questions (FAQ) - FastestVPN

  • Does FastestVPN offer multi-device support?

  • How can I recover my account after losing my credentials?

  • Does FastestVPN offer a refund?

  • Why am I not able to make payments?

  • Can I share my VPN subscription?

Does FastestVPN offer multi-device support?

Yes, with one FastestVPN subscription, you can connect on up to 10 devices simultaneously. FastestVPN offers apps for numerous devices that you can easily set up using our guides above.

How can I recover my account after losing my credentials?

It’s easy to recover your account after losing your credentials. However, it’s possible if you remember the email ID you’ve used. With that, you can reset your password. If in case you’ve also forgotten the email ID you used, you can show your transaction slip or share your details with our support team and they will help you find your account credentials.

Does FastestVPN offer a refund?

Yes, FastestVPN offers a 15-day money-back guarantee. Make sure to go through the terms of service regarding the refund policy.

Why am I not able to make payments?

If you are facing any issue related to payment decline, it might be due to the wrong country selected. In cases like these, a wrong zip code entered could be the cause, unless it’s also due to your card being above the acceptance level. In any case of unsuccessful payment do contact our 24/7 live support they will help you out.

Can I share my VPN subscription?

Yes, you can share your VPN subscription with friends or family since FastestVPN allows up to 10 multi-device connections. All you need to do is provide the email and password that you signed up with.

Cyber Hacks for Our Users

Visit FastestVPN’s blog page for latest articles and actionable tips for users on how to stay safe online

24-hour live chat support

Real humans are available 24/7 via email and live chat to help you with setup and troubleshooting.

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There's no Risk Whatsoever!

If you’re not 100% satisfied with FastestVPN, we’ll refund your payment. No hassle, no risk.

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